Our A/C unit went out on a Wednesday evening. We reached out to Norman Aire Services. SD answered our call at 8:30 PM! He assured us he would be here in the morning. SD was here as promised! He explained our options with pricing. We chose to replace the HVAC unit. SD had his team here Saturday to do the install. By 1:00 we were cooling off! The team cleaned everything up and they did a walkthrough. Later in the afternoon, SD returned to do a walk-thru and to help us set up our ecobee. I highly recommend Norman Aire Services, for their honest pricing, customer service and dependability.